Return Policy

1. Return Window

We want you to love your BloomSkin products! If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving your order for a refund or exchange.

2. Condition of Returned Items

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. For hygiene reasons, we cannot accept returns of skincare products that have been opened or used.

3. Return Process

To initiate a return, please contact our customer service team at info@bloomskinhealth.com with your order number and reason for return. We will provide you with a return authorization and shipping instructions.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

5. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.